CUSTOMER RELATIONSHIP

To built warm relationship with our customer we establish membership system. From this system, they can have discount and special give on some important events. We also packed our product in very nice design and it mainly targeted on children that  can attract their interest and keep out their nervous and trauma. For our client, it is important to give them free shipping as it eases many of their business.

REVENUES STREAM

The main concept of our product is for once use only. Therefore, customers can buy even more. Another way we generate our revenue is that we play role in advertising . It  can be created on our packaging box. For example, some advertisements are AIDS awareness or other health products that paid by ministry or NGOs. For side income, selling needle and syringe is  very effective way. On the other hand, we must patent it with accredited organization and we can get some important income from royalty itself.    Apart from that it also can conserve our product quality for customers health benefits.

KEY RESOURCES

·         Researchers

·         Interior designer

·         Building (factory and office)

·         Seller , promoter and advertiser

·         Accountant

·         Suppliers and distributors

KEY ACTIVITIES

During building this product researchers need to carry out many experiment and clinically trials. Another important key resource is having building for the factory and also the office . Therefore, management and production become very efficient. Seller, promoter and advertiser play important part to increase market share to generate more income. Accountant is needed to manage all financial flow to ensure good management.

KEY PARTNERSHIP

In order to build a very wonderful business empire we need so may partners.  Bank Islam needed for the economical optimization of our company. To reduce the risk and uncertainty to our company and even apply to our avid users we decided to choose Prudential for this task. For the acquisition of resources and activity we need some big company like Pharmaniaga, Panadol and Breathe Right.

COST STRUCTURE

In order to operate our business model we have listing most expensive need to be spent such as building, researchers and designers. For the less expensive that need to be incurred  are accountant, distributors and suppliers.